Drinking the New Reality Kool-Aid?

Ruth Seymour, General Manager for KCRW, reacts to NPR’s Blueprint for Growth (download the 12-page Blueprint pdf here).

reposted with permission

“New Realities” : Drinking the KoolAid
A Dissident Viewpoint

Wading through the 12-page Blueprint for Growth, I am struck by the lack of focus on the reason people listen to your station and mine: it’s the programs.

According to Blueprint (p. 10): “…we need to curate and provide tools that enable individuals to engage in making the world a better place.”

This is the kiss of death for a news organization whose responsibility it is to report the facts on the ground, whether they make the world a better place or not.

Culture is created by artists driven by both demonic as well as angelic forces. When the impetus to create is driven by message, it’s called propaganda.

A quote by a Hugh MacLeod, cited in Blueprint (p. 5) is even more alarming. It states in part: “The market for something to believe in is infinite…. It’s not about merit, it’s about faith…”

Is this the philosophy that informs the “New Realities”? Since when have we joined the “human potential” movement?

It is certainly true that the revolution in technology has brought a seismic shift in the options for news, music and entertainment. The need now is to base our decisions on the current realities of the media marketplace.

The dangers of making the wrong kind of decision for your station can result in the loss of your station identity– perhaps by having it subsumed by NPR.

NPR has found a successful business plan, modeled on underwriting returns from its podcast initiative. An aggregation of all public radio content under one roof may diminish the ability of your station to attract an audience to its own website. Is this in your station’s best interest?

It may be. It depends on your resources. Think it over. You can partner with others — with community groups, with service providers, with other content providers. You have alternatives to consider before making a decision. You may want to sign on to one aspect of Blueprint, but not another.

Choose the best option for your station. Not for the group. Not for some amorphous ideology whose premise is questionable to begin with.

“Public radio,” as such, will probably mean less to listeners in a digital age – but programs will matter even more. Content is king, regardless of the platform.

The line between commercial and non-commercial has already been blurred all over the Internet.

The primary distributor of public radio’s podcasts is iTunes, a website designed to sell a commercial piece of hardware – the iPod. iTunes distributes more public radio podcasts, even of NPR’s own programs, than NPR does. iTunes also introduces a new audience to our programs, an audience that is broader, more diverse, younger, more international than one that we have been able to reach.

The business of the Internet is advertising. Online simulcasting, on-demand streaming, podcasts – they all offer underwriting opportunities for making your station money. So do banners and skyscrapers. Will your development staff be inhibited by a centrally-controlled sales and distribution division?

Weigh the options. Choose a model that can yield your station the greatest return.

Competition is not necessarily bad. Competition can be the stimulus that makes a station improve its performance by paying more attention to how it operates and how it sounds. It can lead to enterprising initiatives, new program ideas and entrepreneurial ventures.

A collaborative structure may work for some projects, but not others. Moreover — premising system growth on the belief that a central communal-type public radio system will increase listeners or dollars to your station is unproven. In fact, it’s counter-intuitive.

Make your decisions on the basis of self-interest, not on the basis of some supposed “greater good.”

Follow Ronald Reagan’s dictum: “Trust but verify.”

Find out how the pie is divided. Do you get a piece or just the crumbs?

Do your homework. Don’t drink the Kool-Aid.

Ruth Seymour: KCRW

links for 2006-07-31

  • as we ponder ways to enable and encourage syndication of public media programs and metadata we’ve talked about tiers of licenses - open for noncommercial end-user use and mashup, and perhaps negotiated for commercial reuse
    (tags: rss ddcgroup)
  • On Monday, August 7, Dan Gillmor, director of the Center for Citizen Media, and his co-coordinators plan to bring about 100 people together to discuss citizen journalism. The purpose is to brainstorm some key aspects of citizen journalism, including princ

membership

The revenue sources for digital distribution such as podcasting tend to boil down to a) underwriting (aka sponsorship aka advertising); b) payments through subscription or a la carte access; and c) membership or voluntary listener support. And there’s another category of bundled syndication deals that are more tied to specific deals and business development.

Of these listener support tends to get the shortest shrift, with some dismissing it as a part public radio’s ‘broken model’ that we should move beyond.

On average only 10% of listeners contribute money to public radio stations each year. And we harrass the other 90% for not chipping in.

And it’s true that the numbers ad up faster if you can effectively sell underwriting spots on tons of downloads, or if several hundreds of thousands of people started paying $10/month.

But I wonder about the opportunities for a new take on voluntary support and the kind of messaging and relationship that would be required in the new medium.

It’s one thing to endure seasonal pledge drives, or to feel the steady drumbeat of year-round on-air reminders to contribute. It’s quite another to imagine listeners responding to the atomized audio files reaching them through various syndicated destinations, or played as a one-off in a flash player on some site.

There’s an alignment in pushing for open syndication and free access - it holds true to the spirit of a public media mission, it may help connect with new audiences for existing content, and - not coincidentally - it builds numbers that attract sponsors to pay the bills.

But even if the underwriting revenue does the trick, I think there’s something important to continue and to redefine in the invitation for voluntary support.

So far it’s a missed opportunity in the current NPR-hosted podcast project. There are no appeals that I’m aware of embedded in the audio (some stations do put those messages into their streaming services). Even without solving the stickier trick of what a call to action would be given the variety of providers and brands, a simple variation on the common line about supporting the free service would be worth a try and could help set expectations among early podcast adoptors.

Doug Kaye has given this some thought with his donor program at the nonprofit Conversations Network . I don’t believe donors get any special access to exclusive content or even functionality.

There is some movement afoot about tying access to content to a membership premium: instead of the coffee mug you get the high-bitrate curated podcast, for example.

More questions abound: is a content-related premium just a back door into paid access; how would voluntary contributions spread across the content provider, the presenter, the distributor. Who manages the relationship with contributors?

That last is a biggie, and leads to an interesting and timely conversation for another time about user-centric identity management and “federated” identity - a topic at the Berkman Identity Mashup conference a month or so ago.

DDC in CA

Another whirlwind week for the DDC.

In San Francisco the Digital Distribution Consortium working group settled in at KQED and met with David Sifry of Technorati, Doug Kaye of The Conversations Network, Mike Homer from Open Media Network, and Paul Mercer from Iventor.

We headed over to Lucas Film at the Presidio (where one of my favorite lines of the trip came from a receptionist “The restroom is just down the hallway, turn left at Yoda”).

We flew down to LA to meet with someone from Creative Artists Agency (great website) and Fox.

What did we learn from all of the above? That’ll have to come in a subsequent post, need to gather thoughts, notes, and decompress a bit. And right now I’m in New Orleans preparing to moderate a panel tomorrow on “online community engagement” at the PRDMC — public radio conference for developers and marketers….

links for 2006-07-26

links for 2006-07-25

links for 2006-07-22

links for 2006-07-21